Information Charter
In order to provide you with the best possible service, it is necessary for us to collect and store personal information about you. This charter sets out how we will look after that information.
When we ask for personal information we will
- Make sure you know why we need it
- Ask only for what we need, and not to collect too much or irrelevant information
- Keep your information secure and delete it when we no longer need it
- Let you know if we need to share it with other organisations to give you better public services
- Make sure you know if you have a choice about giving us the information
In return, we ask you to
- Give us accurate information
- Tell us as soon as possible of any changes
- Tell us as soon as possible if you notice mistakes in the information we hold about you
You can ask us for further details on
- Any agreements we have with other organisations for sharing information
- When we might be required to pass on information without telling you, for example to prevent and detect crime
- Our instructions to staff on proper collection, use and deletion of your personal information
- How we check the accuracy of the information we hold on you.
