
| About Us
|
 |
Broadland Housing Association was formed in 1963 by a group of local business people who were committed to providing more affordable housing in Norwich.
The first scheme at Shipfield, on the outskirts of Norwich, was completed in 1967 and now the Association provides over 4,000 homes throughout Norfolk and Suffolk. It continues to provide a range of different homes including family homes, modern apartments, sheltered housing and housing with care.
Broadland Housing Association is committed to serving the needs of its neighbourhoods and places its customers first. We strive to provide a caring, effective and high quality service that is fair to all and aim to deliver continuous improvement in all our services. We want to create an environment where people want to live and give our tenants real choice and control.
We are a growing, forward-thinking organisation and work closely with our partners and the community to find ways to enhance our working practices and improve our services to our customers. |
| BACK ▲ TOP |
| |
| Our Vision
|
|
"Improved life opportunities for people in Norfolk & Suffolk"
|
| BACK ▲ TOP |
| |
| Our Mission
|
| "To manage homes to the highest standard we can achieve, to deliver as many new homes as we can afford, and to provide successful training and employment programmes to support people into work" |
| BACK ▲ TOP |
| |
| Corporate Strategy
|
|

Download our
Corporate Strategy
|
Every few years the Board takes some time out to revisit our corporate strategy and to agree on what it would like the organisation to achieve and how we might judge our success or failure. In the past we have written very long and detailed plans – often exceeding thirty pages in length. This year we are trying something different.
The corporate strategy is the road map for the Group. It directs the staff team into what they should be doing and how they should behave. When recruiting staff we look for people who have a natural sympathy with the statements contained within the strategy, as we will only achieve the Board’s vision with a staff team united around its objectives.
The new strategy will shape the services provided by both Broadland Housing Association and Meridian East over the next three years. When we were writing the strategy we tried to listen to the views of many of our tenants, clients, services users, staff and stakeholders. Thank you to all those who became involved in that process – your contributions are really appreciated.
I am really pleased that we are able to publish a copy of our new strategy in Door to Door. If it were thirty pages long that would not have been possible.
Over the next few months we will be developing much more detailed annual plans for the teams, which will translate the ambitions contained within the strategy into specific action plans.
We have set ourselves an ambitious target. Our vision is that our activities will improve life opportunities for many people in Suffolk and Norfolk and our mission is to make sure that our delivery standards are the highest we can achieve. I will not pretend that it will be easy to achieve all our ambitions and I am sure that we will not always get it right and always deliver services at the standard we aspire to. When we get it wrong, we will need to learn from our mistakes, so that we can get better and provide you with a better service. This is one of the reasons that feedback – even complaints – is always appreciated.
Michael Newey, Group Chief Executive
|
| BACK ▲ TOP |
| |
| Corporate Governance
|
|
|
We are registered with the Housing Corporation under the Housing Association Act 1985 and under the Industrial and Provident Societies Act 1965. We follow the National Housing Federation's Code of Governance.
The overall policy and direction of the Association is set by the Board who meet once a month. All the Board members are volunteers, drawn from a wide range of backgrounds, who share a commitment to social housing and contribute a wide range of knowledge and experience.+l
|
| BACK ▲ TOP |
| |
| Minutes of Board Meetings
|
|
|
| BACK ▲ TOP |
| |
| Minutes of Housing Management Meetings
|
|
| BACK ▲ TOP |
| |
| Minutes of Group Audit Committee Meetings
|
|
| BACK ▲ TOP |
| |
| Become A Share Holder
|
|
We have extended our membership rules so that we can encourage many more tenants to become shareholders and also local individuals and companies. We want to reaffirm our community ownership and establish a strong network of shareholders who share with us our aims, objectives and vision
We are looking for individuals and organisations that combine street practicality with professional skills, visionary insights with pragmatism and ethical fibre with tactical thrust. Individuals and companies that see opportunities and challenges, where others see only empty buildings; unemployed people and unvalued and unappreciated resources.
We are seeking individuals and organisations with real coalface experience that will help us deliver tangible benefits to the community.
You may be aware that housing associations are not permitted to transact business with Board and Committee Members. This restriction does not apply to shareholders and therefore any opportunities will not be excluded by becoming a shareholder. You would however be invited to stand for election to the Board, should you so wish.
As a shareholder you would have an important say in the Association's business. You will be responsible for the election of our Board and through a new annual conference you will influence our corporate objectives and business plans.
The cost of becoming a shareholder is just £1, which is unredeemable. This is a one-off payment, which covers you for life as long as you attend Annual General Meetings of the Association.
We believe that you could offer us:
* an opportunity to explore your ideas and experiences to make a positive contribution to our neighbourhoods
* a network that transcends sector borders to share best practice
* advice and "ideas" to seek new solutions to social problems
* assistance in improving the quality of life in the areas we work within
If your are Interested? then please ring 0303 303 0003 for an application form
|
| BACK ▲ TOP |
| |
| Executive Team |
|
MICHAEL NEWEY BSC FRICS MCIH
GROUP CHIEF EXECUTIVE
Michael has been the Group Chief Executive of Broadland Housing Group since May 2003. He is also ex-officio member of the Board.
Michael has worked for housing associations since 1997, initially as the Development Director of Flagship Housing Group, followed by two years as the Executive Director for Business Strategy and Performance at Anglia Housing Group. Prior to 1997 Michael worked as a Chartered Surveyor in private practice in London, but was still involved in the housing sector as a non executive board member. In 2008 Michael undertook a three month secondment to the Victorian Government in Australia, where he was a special adviser to the Housing Minister increasing capacity in the community housing sector.
Michael, a graduate in Urban Land Administration, from Portsmouth Polytechnic, is a Fellow of both the RICS and the Chartered Institute of Housing. He is also a member of the Australasian Housing institute.
In April 2010 he was elected the Vice President of the RICS – a global property profession with over 150,000 members working in over 100 countries. He is also a member of the European Housing Forum in Brussels and was its President from 2002 until 2005.
|
| |
|
|
ANNA SIMPSON
DEPUTY GROUP CHIEF EXECUTIVE & COMPANY SECRETARY
Anna Simpson, oversees the financial affairs of the association and heads up both the Finance and Policy and Compliance teams. She is directly responsible for financial planning, treasury management and all finance and compliance issues. She also has financial responsibility for the Association's development and acquisition programme.
Having graduated in Engineering with Management Studies from Cambridge University, Anna qualified as a Chartered Accountant with Price Waterhouse Coopers in London in 1992. She subsequently joined Norwich Union in 2000 and performed a number of business facing roles within Finance over three years.
Anna recently returned to live in Norfolk after living in Dublin for two years, where she undertook a voluntary role as Treasurer of the International Women's Club.
|
|
ANDREW SAVAGE
DIRECTOR OF DEVELOPMENT
Andrew started his career within property and development in 1985 and has a combined experience in residential/ commercial property sales and development spanning 20 years.
In 2003 Andrew joined the Association with the position of Head of New Business which included looking at new ways to develop affordable housing. In early 2005 he took on the responsibility of the full development function within Broadland.
In July 2005 he was appointed Assistant Director (New Business and Asset Management) combining the development and estates functions of the Association overseeing the delivery of the new developments’ programme and also to ensure the delivery of the Association’s day-to-day repair service and planned programme of major repairs. In November 2006 he was appointed Director of Development to continue the business growth and delivery of new development, asset management and bring facilities management and services into the Directorate.
July 2009 has seen Andrew appointed to the new Group Executive Team , as Executive Director of Business Growth, the Directorate grows to include the Business Growth function for Meridian East in the training and employment sector.
|
|
IVAN JOHNSON
DIRECTOR OF HOUSING
Ivan has spent 36 years working in the Social Housing Sector within East Anglia.
He began his career working with Breckland District Council at its Area Office in Thetford. Over the next 19 years he gained a wide range of experience before being promoted to Deputy Chief Housing Officer.
In 1991, he was seconded to assist with the process of transferring the Authorities housing stock to a new Housing Association – Peddars Way, later to become part of the Flagship Housing Group, where he held a number of senior posts including Director of Housing.
Prior to joining Broadland Housing Group in January 2010, he spent 12 months in consultancy.
As Director of Housing with Broadland Housing he is responsible for the majority of front line services which include Housing Management, Rental Income Recovery, Customer Services, Tenant Participation, Supported Housing and Services for the Elderly.
|
|
| BACK ▲ TOP |
| |
| Board Members |
|
Patricia Hollis
Chair
Patricia Hollis, Baroness Hollis of Heigham PC, DL is a Labour member of the House of Lords.
She was educated at Plympton Grammar School and at Cambridge University (BA history 1962), the University of California and Columbia University, New York (both where she was Harkness Fellow from 1962 to 1964), and at Nuffield College, Oxford (MA, DPhil).
She was a lecturer in modern history, reader and Dean at the University of East Anglia in Norwich from 1967 until 1990.
She contested the Great Yarmouth constituency for Labour at the February 1974 general election, the October 1974 election and at the 1979 general election. She became involved in local politics early in her career, serving on Norwich City Council from 1968 to 1991, and as Leader of the Council from 1983 to 1988.
She was raised to a life peerage as Baroness Hollis of Heigham in the City of Norwich and was an Opposition Whip in the House of Lords between 1990 and 1995, and Opposition Spokeswoman on Housing, Local Government, the Environment, Disability and Social Security from 1990. While in opposition she carried through the Lords the proposals for pension sharing on divorce which have now become law.
Patricia was Parliamentary Under-Secretary of State at the Department for Work and Pensions (previously Department of Social Security) from 5 May 1997 to the 2005 reshuffle was made a Privy Councillor in 1999.
Patricia was made a Deputy Lieutenant for Norfolk in 1994 and in 2007 was granted the Freedom of the City of Norwich.
Patricia has had many public appointments including serving on the Press Council from 1988 to 1990; and being a National Commissioner for English Heritage from 1988 until 1992; She was also founder-director for Radio Broadland from 1983 until 1997.
She is a Fellow of the Royal Historical Society, an honorary fellow of Girton College, Cambridge and the author of half a dozen books on women's history and on labour history. Her book 'Jennie Lee - a life' (1997), won the Orwell Prize for political biography and the Wolfson History Prize for the history book of the year. In 2001 she was awarded the honorary degree of Doctor of the University by the Open University.
In 2008/9 Patricia was the Channel 4 Campaigning Politician of the Year and was also the Dods/Scottish Widows Peer of the Year for her work on women’s pensions.
|
| |
|
|
Peter Hargrave CPFA, BA(Hons), MA
Vice Chair
Peter is by profession an accountant but much of his recent experience has been in strategic management. He has held Director posts in the public, private and independent sectors. He has extensive experience of social housing. Between 1987 and 1994 he was a Director in a company providing consultancy and outsourced services to public and ‘not for profit’ organisations including social housing providers.
In 1994 he became Chief Executive of Peddars Way Housing Association and in 1998 Managing Director of the Flagship Housing Group. In 2000 he switched to take up a portfolio of different interests. He is a housing consultant with experience of providing a wide range of advice and has also held interim Chief Executive posts. Peter was a Non-Executive Director of CAFCASS between 2001 and 2004. Peter is the Vice Chair of Broadland Housing Association, and a member of the Governance Panel, Remuneration and Membership Committee and Board Member of Meridian East. Additionally, Peter is a Non-Executive Director for Norfolk Probation Board and for Great Yarmouth Port Authority.
|
| |
|
|
Fiona Anthony LLM
Fiona is a non-practising Solicitor and a Sessional Lecturer in social welfare law at City College Norwich. She is also an independent member of Norfolk's Police Authority and sits on the City of Norwich Strategic Partnership Board. She is studying part-time for the Diploma in Teaching in the Lifelong Learning Sector and is a member of the Institute for Learning's Professional Practice Panel.
At BHG, Fiona is the Chair of the Funding Working Panel and a member of the Audit Committee and the Frontline Services Panel.
|
| |
|
|
Martin Clark MCIOB MRICS
Martin is currently the projectors director for a small rural development company in Norfolk, working with major RSL’s to establish and foster relationships to continue to move forward the housing industry. Martin is a member of both the Royal Institution of Chartered Surveyors and Chartered Institute of Building.
Martin’s professional experience spans many large constructions companies over the last 20 years and he has worked on various large projects in the south of England.
Martin is a member of the Asset Management, Continuous Improvement Panels.
Martin grew up in Mildenhall and is married with two young daughters.
|
| |
|
|
Margaret Cook CBE
Margaret is a retired Local Government Officer and was a Councillor in reading f or 20 years where she chaired the Housing Committee. Margaret was second national Chair of TPAS, co-ordinated a Housing Information Exchange for councils in Southern England, chaired Labour Housing Group, was a member of Labour’s Policy Forum, was Housing Chair and subsequently National Chair of Association of Councils, and is an ex Justice of the Peace.
Since retirement and moving to Norfolk, Margaret has become the Chair of West Norfolk Primary Care Trust, Chair of the Standards Committee for Kings Lynn and West Norfolk and a Trustee Director of West Norfolk Council for Voluntary Service. She is also very involved with two animal charities that are close to her heart; Racing Welfare and the Cinnamon Trust. Margaret is the Chair of the Asset Management Panel and a member of the Equality & Diversity Panel and a Board member of Meridian East.
|
| |
|
|
Maurice Fellows
Maurice moved to Norfolk in 1975 after serving for eight years in the Royal Artillery. He worked as a long distance lorry driver and then for Anglian Water. In 1985 Maurice began working for a local engineering firm until the call of the open road called once more in 1988. In 1996, Maurice retrained in IT, gaining NVQs and competency certificates in using, maintaining and repairing computers.
He has done voluntary work for The British Red Cross in Norwich where he was in charge of the volunteer transport and also helped organise first aid cover for events. Maurice has undertaken courses for enjoyment at City College including Photography, Digital Photography, Mobile phone maintenance and repair, Health and Safety at work and Computer Networking. Maurice is a member of Audit Committee, Continuous Improvement Panel and Governance Panel.
|
| |
|
|
Peter Goodrick
Peter moved to Norfolk 15 years ago. He has worked for the Civil Service for many years, mainly in London. He does worked as a Writer/Researcher as well as having 18 years experience working in various mental health environments. Currently, he is also employed by the NHS Professionals. He is a resident of Broadland Housing Association and has recently joined the Board as a Resident member. Peter is a member of the Frontline Services Panel and Funding Working Panel.
|
| |
|
|
Jenny Manser
Jenny is an independent consultant to the housing and wider voluntary and charitable sectors, her areas of expertise include employment law, change management, strategic option appraisals, including mergers and acquisitions. Jenny is also a specialist housing researcher concerning the development of rural and specialist housing.
A former director of the Anglia Housing Group, Jenny currently holds several board positions and has acted as interim CEO and Chair when facilitating change at both executive and board level.
Jenny is Chairman of Meridian East, a charity within the Broadland Housing Group, offering support to people overcoming barriers to work. Jenny is also a member of the Governance and Remuneration and Membership Committee.
|
| |
|
|
David Poole FCIH
David has spent all his working life in social housing and has experience in all areas of the sector having started out as a Housing Trainee at the beginning of his career and progressed to Director of Community Services at Cambridge City Council in 2004. He is currently a freelance Housing Consultant and is particularly committed to resident empowerment. David is presently Chairman of the Frontline Services Panel and a member of the Continuous Improvement Panel.
He has a particular interest in building and maintaining sustainable communities, including supporting and respecting residents in a positive and practical way.
|
| |
|
|
Moll Robb
Moll has lived in Kessingland for 40 years and moved into a BHA bungalow on the 16 April 1994 with her husband Peter. It was Peter that started her onto joining and forming the Ryeson Tenants Association. She has been Chairperson of the Tenants Association since 1994. She has a son, a daughter and 4 grandchildren. Moll has always worked with children as a school supervisor as this fitted in with the children.
She joined the Board in 2006 and is a member of the Asset Management Panel. Her main interests in being on the Board are to represent all tenant views as best she can.
|
| |
|
|
Mavis Wesley
Mavis has been a tenant of Broadland Housing Association for over 12 years and is interested in looking after the concerns of all tenants especially the elderly. Previously, as secretary to the Director of the Centre of East Anglian Studies for the U.E.A, she is used to having an active role in the smooth running of things. She still takes an interest in what goes on, as she is Secretary to the Federation of Historical and Archaeological Groups.
Managing a jazz band enables Mavis to meet a great deal of members of the community from all walks of life. Mavis joined the Association in September 1999 and is also a member of the Frontline Services Panel, Asset Management Panel and Equality & Diversity Panels.
|
|
| BACK ▲ TOP |
| |
|